What You Need To Know About Managed IT Services

Majority of business operations nowadays are done digitally through computers, laptops, and mobile devices. As businesses continue to migrate to cyberspace, ensuring a reliable, safe and accessible IT system has become more important to businesses now more than ever.

As such, it is vital for companies to invest in their IT network and have qualified professionals to meet their growing IT needs. Unfortunately, many businesses lack the resources, funds and time to employ and maintain their own IT team. Budget and financial are among the top challenges of many small- and mid-sized businesses. The ever rising cost of managing IT infrastructure makes this even more impossible.

This is where Managed IT Services comes to the picture.

IT outsourcing is a cost-effective and hassle-free alternative to meet a company’s IT needs. It’s not surprising why many companies are now adopting this model. Statista projected that in 2018 the global IT outsourcing market reached 62 billion U.S. dollars. The industry is expected to grow annually at a rate of around 5.5 percent.

But before you join the bandwagon, there are a few things you need to know about Managed IT Services.

What is Managed IT Services?

Managed IT Services is outsourcing the IT maintenance and support needs of a company to a third-party provider known as Managed Service Provider (MSP). It relieves the business of the responsibilities and challenges associated with maintaining its IT infrastructure.

The MSP provides continuous, proactive IT support to the business, ensuring that the system is running optimally. The services offered range from IT consulting to general maintenance to troubleshooting to system upgrades or legacy application modernization process, among others. The company pays a subscription fee to the provider based on the agreed payment schedule.

What are the benefits of Managed IT Services?

Why are many businesses outsourcing their IT support needs? Experts from Ottawa Managed IT Services Company share with us some of the benefits associated with Managed IT Services – including:

Predictable costs

One of the best benefits of working with an MSP is that you pay a fixed subscription fee. This makes it easier for you to make accurate financial plans and develop a realistic budget.

The monthly fee depends on a number of factors, including the size of the IT infrastructure, the range of services requested, and the pricing model of the MSP. The subscription fee may change in case you require additional services or special projects.


Another significant advantage of Managed IT Services is that you can scale the services you’re paying for based on your IT needs. For instance, during peak season where the IT system is being used more than regular days, you can request to add more support. This avoids spending on unnecessary IT manpower such as when you maintain an in-house IT team.


Employing and maintaining an in-house IT team is more expensive than subscribing to Managed IT Services. With IT outsourcing, you cut the costs associated with hiring qualified IT professionals, getting them trained, spending on the latest tools and technologies, among others.

Similarly, working with an MSP can save you money as compared to hiring on-demand services every time your IT infrastructure needs professional help.

Experienced IT professionals

Access to credentialed IT professionals can boost your IT capabilities and an integral part of success. Unfortunately, hiring specialists entails a considerable budget.

Subscribing with Managed IT Services lets you take advantage of the combined knowledge and skills of a team of IT experts, without the hassles of recruiting, hiring and maintaining them in-house. The team of experienced IT professionals provides continuous service.

Reduced downtime

Frequent IT downtime can deliver a significant blow in a business’ operational efficiency, productivity levels, customer satisfaction, and revenue potentials. As such, it is vital for companies to keep the IT infrastructure running optimally and reduce technical glitches. MSPs work proactively to minimize the incidence of downtime and ensure uninterrupted uptime.

Up-to-date solutions and technologies

Web developers at Miropoint underscore the importance of keeping IT assets, both hardware and software, up-to-date, especially in the face of deadly cybersecurity threats and rapidly changing technology. Managed IT Services use the latest technologies to keep your software regularly updated. The combined expertise of IT professionals gives you access to the best solutions to your challenges. This gives your IT network a competitive advantage.

Peace of mind

With your network continuously being monitored and maintained, you can rest assured you’re your system is safeguarded against potential threats. You also don’t need to worry about day-to-day technical issues as well as sudden IT needs. Subscribing to Managed IT Services enables you to focus on core functions aimed at improving productivity, boosting revenue streams, and ensuring business success.